Privacy & Data Protection Policy
We have created this Privacy and Data Protection Policy in order to demonstrate our firm and continuing commitment to the privacy of personal information provided by those visiting and interacting with VMIXERs Website and VMIXERs App referred herein as VMIXERs.
We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.
By using our Services, you acknowledge that VMIXERs will use your information anywhere, and any other country where VMIXERs operates. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside.
We will transfer personal information only to those countries to which we are permitted by law to transfer personal information, and we will take steps to ensure that your personal information continues to enjoy appropriate protections.
- Information We Collect
- Information Collected or Received
In the course of providing our Services, we collect or receive your personal information in a few different ways. Often, you choose what information to provide, but sometimes we require certain information for you to use and for us to provide you the Services.
Registration, Account Setup, Service Usage: In order to use the Services, you need to provide us with a valid email address, and for Services that require registration, a name associated with your account that you can choose to represent your identity on VMIXERs. You may review, change, or remove that name through your account settings. You need to provide this information to enable us to provide you with the Services. Depending on which services you choose to use, additional information, such as a billing and payment information (including billing contact name, address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service.
You are not required to provide us with this information to sign up, but we will need it to provide certain services. For example, we need a physical postal address if you are buying something on the Site for delivery.
As an VMIXERs seller, using our payment service (“VMIXERs Payments”), VMIXERs may require information such as your full name, social security number, identification ID or tax ID, date of birth, bank account information, photograph, credit card information, and/or other proof of identification in order to verify your identity, provide this service to you, and comply with applicable law. In addition, as a user of VMIXERs’s services, VMIXERs may require this information from you in order to provide you with services (including, for example, to verify ownership of an account, to mitigate fraud and abuse on the platform, or to complete a transaction as a buyer or seller).
We may need to store credit card information (or arrange for it to be stored) and use it for both billing and payment purposes. Depending on your local jurisdiction, you can also choose to allow us to save your credit card information to facilitate the checkout process for future purchases.
If you’re an VMIXERs buyer in the EEA, which comprises the EU, Norway, Iceland, and Liechtenstein, you may be asked to authenticate your payment when you place your order. To authenticate a payment, you will need to respond to a prompt from your card issuer and provide additional information. Depending on your card issuer, this additional information may include a correct response to a question, a password, or a passcode.
VMIXERs may contact Sellers to request more information about their items listed through the Services, or to ensure compliance with our rules and applicable law. In order to use certain products or services on VMIXERs, you may be required to complete an application; information that you submit through the application process will not be displayed publicly and will only be used internally by VMIXERs, unless otherwise specified.
Profile: You may provide your name and other personal information (such as birthday, gender, location) in connection with your account and activity. You can edit or remove this information through your account settings.
The name associated with your account, which you may review and change in your account settings, is publicly displayed and connected to your VMIXERs activity. Other people may see the date you joined; ratings, reviews, and related photos for items you purchased or sold; your profile information; items you listed for sale; your Favorites, followers, and those you follow; sold item listings and the number of items sold; comments you post in our community spaces; and information you decide to share via social networks.
Automated Information: VMIXERs automatically receives and records information from your browser or your mobile device when you visit the Site or use the App or use certain other Services, such as your IP address or unique device identifier, cookies, and data about which pages you visit and how you interact with those pages in order to allow us to operate and provide the Services. This information is stored in log files and is collected automatically.
VMIXERs may also receive similar information (like, for example, IP addresses and actions taken on the device) provided by a connected Internet of Things device such as a voice-activated assistant or Smart TV. We may combine this information from your browser or your mobile device with other information that we or our partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyze and understand how the Services work for members and visitors, and to provide advertising, including across your devices, and a more personalized experience for members and visitors.
We may also automatically collect device-specific information when you install, access, or use our Services. This information may include information such as the hardware model, operating system information, app version, app usage and debugging information, browser information, IP address, and device identifiers. For more information about these online tools and how we use them, see our Cookies & Similar Technologies Policy and “Information Uses, Sharing, & Disclosure” section below.
Location Information: We may collect information about your use of the Services for advertising, for analytics, to serve content, and to protect the Services. This may include your IP address, browser information (including referrers), device information (such as iOS IDFA, IDFV for limited non-advertising purposes, Android AAID, and, when enabled by you, location information provided by your device). When you use the App, you may choose to share your geolocation details with VMIXERs when you sell on VMIXERs.
We may obtain location information you provide in your profile or your IP address. With your consent, we may also determine location by using other information from your device, such as precise location information from GPS or information about wireless networks or cell towers near
your mobile device. We may use and store information about your location to provide features and to improve and customize the Services, for example, for VMIXERs’s internal analytics and performance monitoring; localization, regional requirements, and policies for the Services; for local content, search results, and recommendations; for shipping and mapping services; and (using non-precise location information) marketing. If you have consented to share your precise device location details but would no longer like to continue sharing that information with us, you may revoke your consent to the sharing of that information through the settings on the App or on your mobile device. Certain non-precise location services, such as for security and localized policies based on your IP address or submitted address, are critical for the site to function. We will only share your geolocation details with third parties (like our mapping, payments, or, to the extent applicable, advertising providers) in order to provide you with the Services. You may also choose to enable the Apps to access your mobile device’s camera to upload photographs to VMIXERs.
Analytics Information: We use data analytics to ensure site functionality and improve the Services. In addition to web analytics, we use mobile analytics software to allow us to understand the functionality of the App on your phone. This software may record information such as how often you use the App, what happens within the App, aggregated usage, performance data, app errors and debugging information, and where the App were downloaded from.
We do not link the information we store within the analytics software to any personally identifiable information that you submit within the mobile application. For more information, see VMIXERs’s Cookies and Similar Technologies Policy and Disclosures.
Information from Third Parties: Some members or visitors may choose to connect to VMIXERs or register an VMIXERs account using an external third-party application, such as Facebook, or an app developed using VMIXERs’s API. VMIXERs may receive information from those connected third-party applications. Connecting your VMIXERs account to third-party applications or services is optional. If you choose to connect your account to a third-party application, VMIXERs may receive information from that application. We may also collect public information in order to connect with you. We may use that information as part of providing the Services to you. You can also choose to share some of your activity on VMIXERs on certain social media networks which are connected to your VMIXERs account, and you can revoke your permission anytime in your account settings.
Non-Member Information: VMIXERs may receive or obtain information (for example, an email address or IP address) about a person who is not yet a registered VMIXERs member (a “non-member”) in connection with certain VMIXERs features, such as when a non-member chooses to subscribe to an VMIXERs newsletter, a member invites a non-member to visit the Site, a member uploads non-member information using the contact uploader feature, a non-member engages in a
transaction, a member sends a gift card code to a non-member, or a non-member uses the Guest Checkout feature when making a purchase through one of the Services.
Non-member information is used only for the purposes disclosed when it was submitted to VMIXERs, for purposes necessary to the functioning of VMIXERs’s services or where VMIXERs has a legitimate interest, as disclosed in Section 7 below, or to facilitate action authorized by a member or the non-member.
- Choice & Control
We know that members of our community value having control over their own information, so VMIXERs gives you the choice of providing, editing, or removing certain information, as well as choices about how we contact you. You may change or correct your VMIXERs account information through your account settings. You may also remove certain optional information that you no longer wish to be publicly visible through the Services, such as your name. You can also request the deletion of the personal information in your account.
Depending on your location, you may also have certain additional rights with respect to your information, such as: (i) data access and portability (including the right to obtain a copy of your personal data you provided to VMIXERs, via your settings); (ii) data correction (including the ability to update your personal data, in many cases via settings); (iii) data deletion (including the right to have VMIXERs delete your personal information, except information we are required to retain by law, regulation, or to protect the safety, security, and integrity of VMIXERs, by contacting us); and/or, (iv) withdrawal of consent or objection to processing (including, in limited circumstances, the right to ask VMIXERs to stop processing your personal data, with some exceptions, by contacting us).
We use non-technically necessary cookies and similar technologies. A more detailed explanation of the technologies we use, and how to opt out when applicable, can be found in VMIXERs’s Cookies & Similar Technologies Policy.
You may also control the receipt of certain types of communications from VMIXERs in your account settings. VMIXERs may send you messages about the Services or your activity. Some of these messages are required, service-related messages for members (such as transactional messages or legal notices). Other messages are not required, such as newsletters. You can control which optional messages you choose to receive by changing your account settings, and you can learn more in the “Messages from VMIXERs” section of this policy.
If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may close your account. Click here to learn how to close your account.
Many changes that you make to your account settings are updated immediately, but some may take a few days to take effect, particularly those that impact email or marketing preferences. Some major requests, such as changes to billing information or account data deletion, may require verification of identity before they can be processed.
- Messages from VMIXERs
On occasion, VMIXERs may need to contact you. Primarily, these messages are delivered by email, VMIXERs Messages, or by push notifications for a variety of reasons, including marketing, transactions, and service update purposes. If you no longer wish to receive push notifications, you can disable them at device level. You can opt out of receiving marketing communications via email or Messages in your account settings or by following the unsubscribe link in any marketing email you receive. To ensure you properly receive notifications, we will need to collect certain information about your device, such as operating system and user identification information. Every account is required to keep a valid email address on file to receive messages. VMIXERs may also contact you by telephone to provide member support or for transaction-related purposes if you request that we call you. Additionally, and with your consent, VMIXERs may send you an SMS (or similar) message in order to provide you with customer support or to provide you with information about products and features that you may find of interest. You may update your contact preferences in your account settings.
Some messages from VMIXERs are service-related and necessary for members and Guest Checkout users. You agree that VMIXERs can send you non-marketing emails, VMIXERs Messages, or messages, such as those related to transactions, your account, security, or product changes. Examples of service-related messages include an email address confirmation/welcome email when you register your account, notification of an order, service availability, modification of key features or functions, relaying Messages with buyers, and correspondence with VMIXERs’s Support team.
When you register for an account, subscribe to a newsletter, or provide us with your email address or phone number such as for a Guest Checkout purchase, you receive notice of and agree to receive marketing emails and messages from us. You can unsubscribe at any time from marketing emails or messages through the opt-out link included in marketing emails or messages. Members may also control which marketing emails or messages they receive from VMIXERs through their account settings. Please note that some changes to your account settings may take a few days to take effect.
A contact-importer feature is available to help you locate and connect with your friends and contacts who may be members of VMIXERs, if someone in your contact list is not already a member, you may invite them to join VMIXERs, and an email will be sent to them on your behalf. Recipients of email invitations may opt out of receiving future invitations by following instructions in the email invitation message. You may send an invitation only to someone who has given you consent to receive one.
- Information Uses, Sharing, & Disclosure
We respect your privacy. VMIXERs will not disclose your name, email address, or other personal information to third parties without your consent, except as specified in this policy.
You may control your privacy settings through the opt-out buttons in your account settings privacy tab. Please note that some changes to your privacy settings may take a few days to take effect. We or our sellers may advertise our Services or our sellers’ products through a variety of different mediums and rely on your consent to do so off-site.
You have consented to the processing, which you can revoke at any time;
Necessary to comply with a legal obligation, a court order, or to exercise or defend any impending or asserted legal claims;
Necessary for the purposes of our or a third party’s legitimate interests, such as those of visitors, members, or partners;
You have expressly made the information public;
Necessary in the public interest; and
Occasionally necessary to protect your vital interests or those of others.
Note that we principally rely on consent:
(i) to send marketing messages, (ii) for third-party data sharing related to advertising, and, to the extent applicable, (iii) for the use of location data for advertising purposes.
We rely on your consent for targeted online and offline marketing through tools like Facebook Custom Audience and Google Customer Match. We or our sellers may advertise our Services or our sellers’ products through a variety of different mediums and rely on your consent to do so off-site. As part of this, we may work with advertising partners such as Facebook, Google, and other partners disclosed in our Cookies and Similar Technology Policy, and you may see the privacy policies and privacy choices for these partners in our Cookies and Similar Technology Disclosures.
Where we process your information on the basis of legitimate interests, we do so as follows:
6- Providing and Improving our Services:
We may use your information to improve and customize our Services, including sharing of your information for such purposes, and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used, and to explore and unlock ways to develop and grow our business.
It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users, and obtaining insights into usage patterns of our Services. As a core part of our Services, we have a legitimate interest in customizing your on-site experience to help you search for and discover relevant items and recommended purchases, including using this information to help sellers find the best ways to market and sell their products on VMIXERs.
7- Keeping our Services Safe and Secure:
We may also use your information for safety and security purposes, including sharing of your information for such purposes, and we do so because it is necessary to pursue our legitimate interests in ensuring the security of our Services. This includes enhancing protection of our community against spam, harassment, intellectual property infringement, crime, and security risks of all kind.
We use your information to provide and improve the Services and our products, for billing and payments, for identification and authentication, and for general research and aggregate reporting. For example, in accordance with our existing case resolution process, we may use information you provide to resolve disputes with VMIXERs or other members.
8- Buying and Selling:
9- Legal and Safety:
VMIXERs may also retain, preserve, or release your personal information to a third party in the following limited circumstances:
If VMIXERs receives a lawful, verified request for a member’s records or information in one of the limited circumstances described in the previous paragraph, VMIXERs may disclose personal information, which may include, but may not be limited to, a member’s name, address, phone number, email address, and company name. Find out more about how VMIXERs responds to requests for records or information about members of VMIXERs’s community in our Requests for Information Policy.
10- Affiliated Businesses:
history. In addition to consent as noted above, we also rely on our legitimate interest to send you marketing messages and for VMIXERs’s advertising programs.
VMIXERs may share demographic information with business partners, but it will be aggregated and de-personalized so that personal information is not revealed.
12- Service Providers:
VMIXERs also needs to engage third-party companies and individuals (such as research companies, and analytics and security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to VMIXERs not to disclose or use your information for other purposes. Our engagement of service providers is often necessary for us to provide the Services to you, particularly where such companies play important roles like helping us keep our Service operating and secure. In some other cases, these service providers aren’t strictly necessary for us to provide the Services, but help us make it better, like by helping us conduct research into how we could better serve our users. In these latter cases, we have a legitimate interest in working with service providers to make our Services better.
13- Business Reorganization:
14- Third Parties:
We rely on your consent to drop and read these cookies when not technically necessary or when not required based on another purpose such as legitimate interest.
This policy does not apply to the practices of third parties (such as other members who sell using the Services, certain third-party providers on whom we rely to provide certain services, or API users ) that VMIXERs does not own or control or individuals that VMIXERs does not employ or manage, except as otherwise provided for in the Terms or as required by law. If you provide your information to such third parties in connection with your use of the Services, different practices may apply to the use or disclosure of the information that you provide to them. While VMIXERs requires these third parties to follow VMIXERs’s privacy and security requirements, VMIXERs does not control the privacy or security policies of such third parties. To the full extent applicable in your jurisdiction, VMIXERs is not responsible for the privacy or security practices of these sellers, API users, (Jalal: Correct) or other websites on the internet, even those linked to or from the Services.
We encourage you to read the privacy policies and ask questions of third parties before you disclose your personal information to them. For the purposes of European law, these sellers, third party providers, and API users are independent controllers of data, which means that they are responsible for providing and complying with their own policies relating to any personal information they obtain in connection with the Services.
When your information is moved from your home country to another country, the laws and rules that protect your personal information in the country to which your information is transferred may be different from those in the country in which you live. The circumstances in which law enforcement can access personal information may vary from country to country.
Necessary for the Performance of the Contract between VMIXERs and its Members
data centers around the world to deliver the Services to you, in accordance with the contract between us, we need to transfer your personal information to Canada and to other jurisdictions as necessary to provide the Services. Simply put, we can’t provide you with the Services and perform our contract with you without moving your personal information around the world.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you have any questions about the security of your personal information, you can contact us at email@example.com.
VMIXERs encrypts certain information (such as credit card numbers) using TLS (transport layer security). VMIXERs follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. VMIXERs offers advanced security features and settings for members, such as two-factor authentication for signing in, and sign in history and notifications; you can view more information in your account settings. .)
VMIXERs will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active (i.e., for the lifetime of your VMIXERs member account), as described in this policy, or as needed to provide the Services to you.
If you no longer want VMIXERs to use your information to provide the Services to you, you may close your account. VMIXERs will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. In addition, VMIXERs sellers may also be required to retain and use your information in order to comply with their own legal obligations.
Please note that closing your account may not free up your email address, username, or shop name (if any) for reuse on a new account. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for
site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.
18- Your Rights
You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change, limit, or delete your personal information, you can do so via your VMIXERs account settings or by contacting us. Upon request, VMIXERs will provide you with information about whether we hold any of your personal information. By visiting your account settings, you can access, correct, change, and delete certain personal information associated with your account. In certain cases, where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format. Please ensure you’ve read the options you have under the “Choice & Control” section above. If you need further assistance, you can contact VMIXERs through one of the channels listed below under “Contact.” We will respond to your request within a reasonable timeframe.
If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. Where we use your personal data for direct marketing purposes, you can always object using the unsubscribe link in such communications or changing your account settings. Please note that some changes to your account settings may take a few days to take effect.
19- Your Responsibilities
- Withdrawing Consent
You can choose to withdraw your consent to our processing of your information and your use of the Services at any time by permanently closing and deleting your account through the Privacy tab of your account settings, or by using specific features provided to enable you to withdraw consent,
like an email unsubscribe link or your account privacy preferences. If your account does not have any open issues such as unpaid bills, unfulfilled orders, unresolved cases, or policy violations, you will receive an email with instructions to confirm your deletion request. This process may take up to approximately two weeks after which your account will be deleted to the extent permitted. Depending on which of our Services you’ve used (such as whether you’ve made purchases or sales on VMIXERs), we may be required to retain certain information for legal, regulatory, tax, security, or compliance reasons for a limited period of time, after which it will be deleted. This deletion is permanent, and your account cannot be reinstated.
We may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the Services, (ii) sending you an email or message about the changes, or (iii) posting an update in the version notes on the Apps’ platform. We encourage you to check back regularly and review any updates.
If you have any questions:
Contact VMIXERs’s Support team via our Help Center
Send an email to VMIXERs’s Data Protection Officer at pp@VMIXERs.com